Please find the most common resources you will need listed below. Should you have any questions or need anything you cannot find listed below, then do not hesitate to call us.
Domain Name Registration
The first thing you will need is a domain name, through our domain name store you can get your own domain name and start the process of getting your business online. Remember there is no limit to how many domain names you can own. Many times specific domain names are used for marketing purposes, so if you think of a good one, remember to register it.
This link take you to the hosting website where you can setup your hosting the first time. Should you need any assistance with getting setup, then please feel free to call us.
Hosting account management
If you need to manage your billing preferences, billing frequency or change a name on an account then you can do so here.
Support and Knowledgebase
Access our support and knowledge base, note that you may need your hosting account login to access some areas of the support sites. Here you will find information about the CMS, how to make updates to your website, module specific information and general information about keeping your website up to date.
Need assistance with your email, check our knowledgebase first. The most common answer to email problems can be found in our database of answers.
For E-commerce Websites or website requiring a checkout process
If you do not have a PayPal account you can apply for one here. Note that you will need detailed company information in order to setup an account with any company that will be processing credit cards for you.
For websites that process credit cards on a larger scale than what is needed for something like PayPal. This would include sites like membership, ecommerce and other sites that process a certain number of transactions a year. This link will take you directly to the authorize.net gateway application. Please note that you are not required to use authorize.net as your credit card processor even though they do offer that option. We use the authorize.net gateway as a primary gateway, if you already have a merchant account with someone then you can keep that account.
For website accepting credit cards on their website where credit card information gets transmitted. This would include website using the authorize.net gateway as well as any other merchant or gateway service where credit card information is processed directly on your website. PCI compliance is not needed for websites that redirect the user to a different page for checkout, such as PayPal.